Privacy Policy

Thank you for visiting Maxio.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your data by the General Data Protection Regulation (GDPR) and applicable UK data protection laws. You consent to the practices described in this policy by accessing or using our website.

1. Information We Collect

1.1. Personal Data: We may collect personal data you voluntarily provide us when registering an account, placing an order, or subscribing to our newsletter. This may include your name, email address, shipping/billing address, contact number, and payment details.

1.2. Website Usage: We may collect information about your interactions with our website, including IP address, browser type, device information, and pages visited. We use this data to analyze website performance and enhance user experience.

2. How We Use Your Information

2.1. Order Processing: We use your personal data to process and fulfill your orders, provide customer support, and deliver products to your preferred address.

2.2. Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out at any time by using the "Unsubscribe" link in the emails or by contacting us.

2.3. Personalization: We may use your information to personalize your shopping experience and show you relevant products or content based on your preferences.

2.4. Legal Compliance: We may process your data to comply with legal obligations or respond to lawful requests from public authorities.

3. Data Security

3.1. We employ strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

4.1. We may share your personal data with trusted third-party service providers, such as shipping companies, payment processors, and marketing agencies, to facilitate our business operations. However, we will only share the data necessary for their specific services.

4.2. We will not sell, trade, or rent your personal data to third parties for their marketing purposes without your explicit consent.

5. Data Retention

5.1. We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Data Protection Rights

6.1. You have the right to access, correct, or delete your personal data. If you wish to exercise any of these rights or have concerns about your data, please contact us using the information provided below.

7. Cookies

7.1. We use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies; however, this may limit certain features on our website.

8. Changes to this Policy

8.1. We may update this Privacy Policy to reflect changes in our data practices. We will notify you of any material changes and obtain your consent if required by law.

9. Contact Us

9.1. If you have any questions, comments, or requests regarding this Privacy Policy, please get in touch with us at:

gordon@maxio.uk